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Public Notice

Due to travel restrictions put in place in response to COVID-19 as of March 17th, we are implementing a reduced staff for our customer service team as we observe local government instruction. We are working to improve our service response by exploring all available options and encourage you to review our Frequently Asked Questions and tips on how to use your machine. If you have other questions, please call or email us. We apologize if you experience longer wait times or slower responses due to the current restrictions.
Thank you for your patience during this challenging time.


Get helpful information about our carpet cleaning rental process. Do you have questions about our carpet cleaning rental options? Are you wondering how to rent a carpet cleaner?

Whatever questions you may have, we can help you find the information you need quickly and easily. For immediate answers, you can browse through our Frequently Asked Questions and check out our tips on how to use your carpet cleaning rental. If you cannot find the answer to your question on our website, please feel free to contact us directly using the information below.

Here at BISSELL we are dedicated to helping you get rid of deep-down dirt in your carpets. Our goal is to help you eliminate dirt and odors that are both above and below the surface. Find out how our carpet cleaning rental machines can enhance your deep cleaning experience, and rent a carpet cleaner from a retailer near you today.

Contact Us

PO Box 3606
Grand Rapids, MI 49501

Phone: 1-800-749-9062
Hours: Monday - Friday: 10am to 7pm (Eastern Time)

Click here to send us an email»

Hours: Monday - Friday: 10am to 7pm (Eastern Time)  

Frequently Asked Questions

Answers to all your questions about renting and using the Big Green Deep Cleaning Machine™.


How to Use the Big Green Deep Cleaning Machine

Check out our simple step-by-step process for using your Big Green Deep Cleaning Machine™ rental.


How To Videos

Informational videos about all aspects of the rental program from how to rent a deep cleaning machine to how to use the Big Green Deep Cleaning Machine™.



Newsletter Signup

Join the BISSELL newsletter for information on discounts, cleaning tips, contest announcements, and of course product news!


Customer Reviews

Check out what users have to say about the Big Green Deep Cleaning Machine™



If you are a retailer interested in BISSELL Rental, please email us at .
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